TextPower has consulted with TCPA law experts to provide you with the best guidance and resources for your business needs. Of course, it is wise to always consult with your own attorney for specific recommendations of legal actions, and you ought to take the time to learn about the decisions you make. We encourage you to point your lawyer to this page for information that will help to educate them about the latest rulings and changes to the laws.
The Telephone Consumer Protection Act, also known as TCPA, was developed with the aim of helping people. It was originally designed to stop the annoying and intrusive calls to our homes, offices, and cell phones by telemarketers trying to sell us a product, trip or service.
Consumers were annoyed by interrupted dinners and private times, so they asked for legislation to stop these intrusions. They lobbied to protect their cell phone minutes and shield their time away from work. In response, the FCC created TCPA to halt these calls and help insulate our private lives. However, the original ruling was broad and vague. A fear of violating TCPA laws caused many companies to avoid using calls or texts to contact their members and customers for urgent, important, or emergency situations.