Text Opt-In Methods

Text Opt-In Methods: How a customer’s mobile number can get into your lists

There are three different Text Opt-In Methods to get a mobile number opted into a keyword.

  1. The most straightforward method for accomplishing this task is for the mobile user to text that keyword from their cell phone to the short code that you are using (in many cases that is one of TextPower’s shared short codes such as 85700 or 81888).
  2. You can use AlertManager to import that number by going to the “List Management” tab and entering the number in the box labeled “Import Numbers.” After entering as many numbers as you want to import – you can import one or 1000 – click the “Import” button below that box. The system will look up each number and will determine whether they are mobile numbers; any that are not will be rejected and you will see a status in a few seconds that says how many numbers were successfully imported and how many were not (because they are not mobile numbers).
  3. You can upload a spreadsheet with that number on it by using the “Upload Opt-in” function on the customer portal.

There are additional things that you can do when importing numbers such as assigning numbers to “tags” or “groups” – we suggest you read the other FAQs about opt-ins and working with lists for various tips and helpful suggestions. Also take a look at our Rappahannock Case Study to see the functionality in action!.] And if you have questions, the TextPower team is always ready and willing to help!